Last updated: February 20, 2026

Our website uses cookies to improve your browsing experience and analyze traffic (e.g., Google Analytics). You can configure your browser to reject cookies, although this may affect the functionality of some sections of the site.

1. Data Controller

Company Name: [Your Company Name / Owner’s Name]

Tax ID/National ID Number: [Insert number]

Address: [City, Colombia]

Email: [Contact email]

2. Information We Collect

To ensure the logistics and safety of your transfers, we collect:

Identification Data: Full name, ID or passport number (required for travel insurance).

Contact Information: Mobile phone number, email address, and pick-up/drop-off address.

Flight Information: Airline and flight number (for arrival tracking on airport transfers).

Travel Preferences: Language, mobility needs, or special requirements (e.g., car seats).

3. Purpose of Data Processing

Your data will be used exclusively for:

Service Provision: Coordinating pick-ups, transfers, and booked tours.

Safety and Insurance: Issuing the mandatory contractual and extra-contractual civil liability insurance policies for tourist transportation.

Direct Communication: Sending you your booking confirmation, the details of the assigned driver, and the vehicle.

Emergency Response: Contacting authorized personnel in case of any incident during the trip.

Service Improvement: Conducting post-trip satisfaction surveys.

4. Transfer to Third Parties

[Your Company Name] does not sell or rent your data. However, for the proper execution of the service, your data may be shared with:

Host Drivers: Only the data necessary for pickup (Name and Phone Number).

Insurance Companies: To comply with current passenger transportation regulations in Colombia.

Tourism/Traffic Authorities: When required by law for traffic controls or tourism registration.

5. Data Subject Rights

As the data subject, you have the right to:

Know, update, and correct your personal data.

Request proof of the authorization granted.

Be informed about the use that has been made of your data.

Revoke your authorization or request the deletion of your data when you so wish (provided there is no legal obligation to retain it).

6. Information Security

We implement technical and human measures to ensure that your information is not altered, lost, or accessed by unauthorized personnel. Our website uses SSL encryption protocols to ensure that your data travels privately.

7. Use of Cookies

Our website uses cookies to improve your browsing experience and analyze traffic (e.g., Google Analytics). You can configure your browser to reject cookies, although this may affect the functionality of some sections of the site.